Refund Policy

Eligibility for Refunds

Refund requests must be submitted within 7 days of the initial payment date for training programs. For IT services, refund eligibility is determined on a case-by-case basis according to the terms outlined in the service agreement.

Training Programs

If you are enrolled in a training program and wish to withdraw, you may request a full refund within the first 7 days of enrollment, provided that you have not accessed more than 20% of the course material. After this period, refunds will be evaluated on a case-by-case basis.

IT Services

For custom development and IT service projects, refund terms are specified in the individual project agreement. Generally, refunds are not issued for work that has already been completed and delivered as per the agreed specifications.

Processing Time

Approved refunds will be processed within 14 business days. The refund will be issued using the same payment method used for the original transaction.

How to Request a Refund

To request a refund, please contact us through our contact page with your enrollment or order details and the reason for your refund request.

Non-Refundable Items

Certain items are non-refundable, including but not limited to: completed training programs, customized deliverables that have been approved by the client, and promotional or discounted items unless otherwise stated.